Smarter Support, Stronger Connections

Satisfi Labs delivers outcome-driven AI agents built and tuned by industry experts to help campuses enhance the student experience, drive payments, serve faster, and understand every interaction.

Trusted by 800+ clients in Destinations, Experiences & Campuses

AI Built for Higher Education

Outcome-Driven

AI agents execute specific actions tied to your OKRs and success metrics.

Compliant & Secure

SOC2, GDPR, WCAG compliant. Built for higher ed's strictest requirements.

Fully Integrated

Our agents connect with trusted campus systems and partners to help you do more with less effort.

TouchNet Student Accounts Agent

‘My job is to support students and families by delivering instant support, streamlining tuition payments, and reducing operational workload across every stage of the payment journey.’’

Tasks I do:

Answer billing, refund, and payment questions instantly

Guide authorized account holders into secure in-chat payment flows
Send proactive tuition reminders via SMS
Capture real-time student feedback and sentiment

Identify payment trends, confusion points, and support gaps

University of Alabama
Redefines Student Engagement

78%

Reduction in call volume

45%

Of chat conversations occur after staffed business hours

99%

Of questions are handled without live escalation

“AI is here to stay, and we’ve seen firsthand how it can revolutionize support services. Satisfi Labs’ AI Agent has enabled us to improve efficiency and service delivery by providing parents and students with fast, accurate answers around the clock.”

Kristy D. Pritchett
Executive Director, “UA Student Account Services”

Read Full Case Study

Highlighted Features

Live Escalation

Seamless handoff to human agents when needed.

Multichannel

Deploy across web, mobile, SMS, and WhatsApp.

Guided Flows

Step-by-step pathways that drive specific outcomes.

Customizable Branding

Match your organization's look and feel.

Multilanguage

Support students in their preferred language.

Advanced Analytics

Real-time insights and performance dashboards including Agentic Console.